This website is owned and operated by rrelentless Limited (“we”, “us” or “our”). This page outlines the terms and conditions between you and us for use of our websites, and associated webpages, applications and widgets (the “Site”), as well as any services available at our Sites (the “Services”). This Site is intended for use by businesses and is not suitable for consumers.

 

By using this Site you (“you” or “your”) accept these terms. If you do not accept these terms you must immediately cease using our Site.

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These terms are to be read in conjunction with and incorporate our privacy policy, our legal notices, our cookie policy, and out acceptable use policy (together the “terms”).

 

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1. Conduct

You agree that you will not (i) use this Site to upload or distribute in any way files that contain viruses, bugs, corrupted files, or any other similar software or programs that may damage the operation of computer hardware or software; (ii) interfere or disrupt this Site or any networks connected to this Site; (iii) use any device, software or routine to interfere with the proper functioning of this Site or any transactions being offered at this Site; (iv) take any action that imposes an unreasonable or disproportionately large load on rrelentless' infrastructure; (v) use this Site to collect or harvest personal information, including, without limitation, financial information, about other participants at this Site; (vi) impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity; (vii) post any misleading, fraudulent, defamatory, obscene or otherwise illegal information on this Site; or (vi) use the Site or any of our services available for illegal purposes. You agree to comply with all regulations, policies and procedures of networks connected to this Site.

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2. Intellectual Property

All information and material including data, images, text and audio on the Site is the property of rrelentless and/or its licensors and is subject to copyright. All trademarks on the Site are the property of rrelentless and/or its licensors. You are entitled to view, copy and print any documents from the Site but only for your own internal business purposes. Any sale, transmission or redistribution of the Site or its content, and any copying, modification or other use of the Site or its contents for any purposes other than your own internal business purposes, are strictly prohibited.

 

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3. Software

All software used on the Site is the property of rrelentless or its software licensors. rrelentless hereby grants you a non-exclusive, royalty-free, non-transferable, revocable license to use software it owns solely for the purposes of your use of this Site. Other than to the extent permitted by law, you may not decompile, reverse engineer or otherwise translate such software.

 

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4. No Reliance

rrelentless is a non-advisory insurance intermediary, and does not provide legal, financial or professional advice. Content on this Site is provided for general information only and is not intended to amount to advice on which you can rely. You must obtain independent professional or specialist advice if you require advice on your specific circumstances. Although we make reasonable efforts to update the information on this Site, we make no representations, warranties or guarantees, whether express or implied, that the content on this Site is accurate, complete or up to date.

 

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5. Links

You acknowledge and agree that rrelentless shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any information, goods or services available on or through this Site. If you decide to access any of the third party sites or resources linked to this Site, you do so entirely at your own risk.

 

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6. No Warranties

Without limiting the foregoing, rrelentless does not make any warranty that (i) the services offered on this Site will meet your requirements, (ii) the services offered on this Site will be uninterrupted, timely, secure or error-free, (iii) the results that may be obtained from the use of the services will be accurate or reliable, (iv) the content or information available on this Site is complete, accurate or available, or (v) the quality of any products, services, information, or other material purchased or obtained by you through the Services will meet your expectations. No advice or information, whether oral or written, obtained by you from rrelentless or through this Site shall create any warranty not expressly made herein. We may suspend, withdraw or restrict the availability of all or any part of the Site at any time for business and/or operational reasons without notice.

 

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7. Limited Liability

We and our shareholders and affiliates shall not be liable for any loss of business, loss of use or of data, interruption of business, lost profits or goodwill, or indirect, special, incidental, exemplary or consequential damages of any kind arising out of your use of this Site, even if they have been advised of the possibility of such loss and whether or not they had any knowledge, actual or constructive, that such damages might be incurred. This exclusion includes, without limitation, any liability that may arise out of third-party claims against you. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, or related to, use of the Services or these terms must be filed within one (1) year after such claim or cause of action arose. Nothing in these Terms excludes a party's liability for death or personal injury caused by negligence, or any other liability which cannot be excluded or limited by law. These terms hereby exclude any implied law or regulation to the extent that they can be excluded.

 

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8. Indemnity

You shall indemnify, hold harmless, and defend us and our shareholders, affiliates, employees, agents, successors, officers, and assigns, from any suits, losses, claims, demands, liabilities, costs and expenses (including legal and accounting fees) that we or they may sustain or incur arising from (i) your use of the software available at this Site, (ii) your failure to comply with any applicable laws and regulations or to obtain any licences or approvals from the appropriate government agencies necessary to purchase or sell the subject Services, (iii) your use of the content available on this Site in any way contrary to these terms (iv) your breach of any of your representations, warranties or obligations set forth in these terms, (v) the sale or purchase, or purported sale or purchase, of Services by you, or any loss suffered by or harm to any person or property in any way relating to or caused in whole or in part by the Services sold or purchased by you (including to the extent permissible by law, without limitation, any personal injuries or death of any third person caused in whole or in part by such Services), (vi) any taxes attributable to the Services or due on the purchase or sale of the Services, (vii) any dispute between you and an Insurer or third party arising out of a transaction initiated on the Site, (viii) alleged errors or omissions or misrepresentations in the information provided by you to us hereunder or in the listings of Services on this Site. You agree not to settle any action, claim or demand on our behalf without our prior written consent. We shall have the right to conduct any litigation, with representation of our choice, at your expense.

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9. Monitoring

You acknowledge that we or our designees reserve the right to, and may from time to time, monitor any and all activity or information transmitted or received through this Site, subject to the terms of our Privacy Policy. We, in our sole discretion and without further notice to you, may (but are not obligated to) review, censor or prohibit any activity or the transmission or receipt of any information which we in our sole discretion deem inappropriate or that violates any of the term or condition of these terms. During monitoring, information may be examined, recorded, copied, and used for authorised purposes in line with our Privacy Policy. Use of this Site, authorised or unauthorised, constitutes consent to such monitoring.

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10. Provision of Information

In order to participate in the Services, you must provide certain current, complete, and accurate information about you as prompted to do so by any registration or quote form and maintain and update such registration or quote information as required to keep such information current, complete and accurate. You warrant that such data is accurate and current, and that you are authorised to provide such data. If any registration data that you provide is untrue, inaccurate, not current or incomplete, we retain the right, in our sole discretion, to suspend or terminate your account and right to use the Services. Registration and /or quote data and certain other information about you is subject to our Privacy Policy and Cookies Policy. Solely to enable us to use information you supply us with, you grant to us a non-exclusive licence to (i) convert such information into digital format such that it can be read, utilised and displayed by our computers or any other technology currently in existence or hereafter developed capable of utilising digital information, (ii) use, reproduce, modify, display, market, publish, distribute, and transmit the information in connection with operating, demonstrating, or marketing this Site or our services, and (iii) combine the information with other content provided by us, in each case by any method or means or in any medium whether now known or hereafter devised. The foregoing licences shall include the right to grant sublicences to the users of this Site to print all or any portion of the information for internal business purposes. We retain all ownership rights in and to any modifications, enhancements or other contributions made by or on our behalf to any information provided by you. By your request, we shall remove any of your information or proprietary names from this Site within a reasonable period. We will only use the information in accordance with our Privacy Policy and Cookies Policy and as contemplated by these terms. Except as otherwise stated herein or under our Privacy Policy and Cookies Policy, any material, information or other communication you transmit or post to this Site ("Communications") will be considered non-confidential and non-proprietary. We will have no obligations with respect to the Communications. We and our designees will be free to copy, store, process, modify, display, market, disclose, distribute, incorporate, transmit and otherwise use the Communications and all data, images, sounds, text, and other things embodied therein for any and all commercial or non-commercial purposes.

 

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11. Termination

You agree that we may, in our sole discretion, deny you access to the Site and disable any user name and password associated with you for any reason, including, without limitation, if we believe in our sole discretion that you have violated or acted inconsistently with the letter or spirit of these terms without notice. We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services offered on this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Services offered on this Site. Notwithstanding termination of this agreement, sections 4 (No Reliance), 6 (No Warranties), 7 (Limited Liability), 8 (Indemnity), 11 (Termination) and 12 (General) shall survive its termination and shall continue in full force and effect.

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12. General

This Site is created and controlled by us in the United Kingdom and the laws of England and Wales govern these terms and you and we agree to submit to the exclusive jurisdiction of the courts of England and Wales.

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Any waiver of any right or provision of these terms will be effective only if signed by us and our failure to exercise or enforce any term or condition shall not constitute a waiver of such right or provision.

 

If any provision of these terms are found by a court of competent jurisdiction to be invalid, you and we agree that the court should endeavour to give effect to your’ and our intentions as reflected in the provision, and the other provisions of these terms shall remain in full force and effect.

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We reserve the right to make changes to this Site and this agreement at any time without notice.

We reserve the right to refuse to list or to discontinue the listing of any Service as we may choose in our sole discretion and without notice. Without limiting the generality of our right to exclude or discontinue the listing of Services, we may, in our sole discretion, exclude Services from the Site if we are believed not to meet applicable industry standards or if we receive complaints from users of the Site regarding listed Services.

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The rights and limitations in this agreement are for our benefit and a person who is not a party to this agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these terms.

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You are not permitted to assign any of your rights under these terms without our prior written consent.

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You may not issue press release or make any public statement regarding your use or participation in the Site without our prior written permission.

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You and we are independent entities or businesses, and no agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship between you and us is intended or created by these terms.

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13. Intended use

The Site is directed to, and is intended for use by, people residing in the United Kingdom only. We make no representation that content available on or through the Sites is appropriate for use or available outside of the United Kingdom.

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14. Insurance Transactions

The Site allows users to prepare and submit requests for insurance quotes from our insurance partners, who may respond to such requests with a price quotation.

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You will not receive advice or a recommendation from us. However, when you complete a request for insurance quotes we may:

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• ask you certain questions so that we can narrow down the selection of insurance products we make available to you;
   

• pre-populate questions and answers based on information that we have assumed about you or obtained from our database and/or third party sources;
   

• tailor the coverage on offer based on the answers above, using assumptions and data, to narrow down the scope of cover for you; and
   

• analytically combine a package of insurance covers for you (that may be from different insurers) based on insurer’s risk appetite, price, or other data to narrow down the selection of insurance packages available.

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We provide information only, and you will need to check and verify that any assumptions and pre-populated questions and answers are accurate before requesting a quote. You will need to make your own choice about what insurance policy to buy, including the coverage that is included in the quote.

 

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15. Our role in the insurance transactions

When processing insurance requests we act as the intermediary between the customer and insurer and operate under a "delegated authority" with respect to the provision of specific types of insurance.

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For the types of insurance that we offer under this delegated authority we are subject to the regulation of the Financial Conduct Authority. Please refer to http://www.fca.org.uk/  for up to date details of the extent of our authority. Our Financial Conduct Authority Firm reference number is no. 999624 registered address: 6 Beacon Way, Hull, England, HU3 4AE.

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We collect and use relevant information about you to provide you with insurance, and to meet our legal obligations. This includes your personal and contact details, and may also include more sensitive information, for example, about any criminal convictions you may have. The way insurance works means that your information may be shared with, and used by, a number of third parties in the insurance sector, including insurers, reinsurers, loss adjusters, sub-contractors, regulators, law enforcement agencies, fraud and crime prevention and detection agencies, and compulsory insurance databases. We will only disclose your personal information in connection with the insurance that we provide and to the extent required or permitted by law or regulation. For more information please see our Privacy Policy.

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16. Payment Details

Where we take your bank account/credit card payment details for the payment of financial services/insurance premiums, we only do so with your authorisation. Wherever we do this, we use 128-bit encryption, as well as SSL certificates when transmitting payment data to our payment providers who is currently Stripe (for Debit and Credit Card payments), in order to protect your data. We may change our providers at any time without notice. We will only use payment providers who comply with applicable law and regulation that also comply with applicable data protection legislation and hold your details in as secure a manner as possible. Where we hold any payment details, these will be held in accordance with our Privacy Policy.

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We do not hold your payment details directly on our systems, although we are able to securely reference these details directly with our payment provider.